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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Spangenburg

Ashley Spangenburg

September 25, 2024

5  out of  5
rating by Ashley Spangenburg
"Excellent"
We responded:
"Aww Ashley Thank you so much. It was a pleasure meeting with you and your husband. Thank you for trusting our office with your insurance needs. "
Profile photo of Jason Shimmel

Jason Shimmel

September 20, 2024

5  out of  5
rating by Jason Shimmel
"Super friendly office. Always available to answer my questions."
We responded:
"Thank you so much Jason. Your words are music to our ears. thank you for trusting us with your insurance needs. "
Profile photo of Marian

Marian

September 20, 2024

5  out of  5
rating by Marian
"Very professional. Satisfied all my needs"
We responded:
"Thank you so much Marian. This makes us so happy to hear. Thank you for trusting us with all your insurance needs. "
Profile photo of beth fisher

beth fisher

September 17, 2024

5  out of  5
rating by beth fisher
"Very helpful ! Answered all our questions ! Very kind and pointed out things that we were unaware we had coverage in home and auto."
We responded:
"Thank you so much Beth. We are so happy we could make you feel comfortable. Thank you for trusting us with your insurance needs. "
Profile photo of Jason Savary

Jason Savary

September 12, 2024

5  out of  5
rating by Jason Savary
"Outstanding service as always! Same day service adding or removing items on my policies."
We responded:
"Thank you so much Jason! Valued Customers like you make our jobs easy. Thank you for trusting us with your insurance needs."
Profile photo of Robin Griffith

Robin Griffith

September 7, 2024

5  out of  5
rating by Robin Griffith
"They were awesome. Very helpful and most pleasant to speak with. Thank you!"
We responded:
"Thank you Robin! Your kind words mean so much to us. We are so honored you chose us for your insurance needs. Thank you "
Profile photo of Alyssa Noll

Alyssa Noll

September 6, 2024

5  out of  5
rating by Alyssa Noll
"Couldn't recommend any other insurance team to take care of your needs. Monica Markley's team is the best!!"
We responded:
"Thank you so much Alyssa. We think you are the best!!!!! Thank you for trusting us with your insurance. "
Profile photo of Clay Lauer

Clay Lauer

September 6, 2024

5  out of  5
rating by Clay Lauer
"Extremely helpful and kind!"
We responded:
"Thank you Clay! We are so happy to hear our team was helpful. "
Profile photo of Eileen

Eileen

September 6, 2024

5  out of  5
rating by Eileen
"Outstanding service and pricing! It's nice to talk to a real person. You know you are in great hands with State Farm."
We responded:
"Thank you so much Eileen. You are so right. You cannot put a price tag on calling and getting a live person right away. That is our favorite part also. We love talking and seeing our customers in person. "
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David bowman

September 5, 2024

5  out of  5
rating by David bowman
"Madison is such a sweetheart appreciate everything she does 5 stars all the way!!"
We responded:
"We could not agree more David. Thank you for trusting us with your insurance. "
Profile photo of Bebe Young

Bebe Young

September 5, 2024

5  out of  5
rating by Bebe Young
"Aimee and Monica were so helpful! They put my worries to rest and I am so grateful for their help!"
We responded:
"Thank you so much!! You made our day. That is the best compliment a customer can provide. Thank you for letting us help you with your insurance. "
Profile photo of Amanda Jordan

Amanda Jordan

September 5, 2024

5  out of  5
rating by Amanda Jordan
"Great experience easy to switch over ! Great rates!"
We responded:
"Thank You so much Amanda. We are so happy we made it a smooth transition for you. "
Profile photo of Ron Grasser

Ron Grasser

September 5, 2024

5  out of  5
rating by Ron Grasser
"The staff at this office went over and above to help me when I purchased a car on a Saturday. The lady gave me her personal phone number, so I could contact her when we purchased the car and she sent all of the documents to the finance person at the car dealer. Not only was I blown away by her actions, but so was the finance person. Thanks again, Aimee"
We responded:
"Ron thank you so much for your kind words. We are so happy we could make the process smooth and easy on you. All of our team members value customer service. Thank you for your loyalty it does not go unnoticed. "
Profile photo of Joshua Montesdeoca

Joshua Montesdeoca

September 5, 2024

5  out of  5
rating by Joshua Montesdeoca
"Absolutely wonderful customer service, patience with a smile, i love them all!"
We responded:
"Thank you so much Joshua. We are honored that you value and love our office and staff. The feeling is mutual. We value you and love helping you with your insurance needs. "
Profile photo of Alecia

Alecia

September 5, 2024

5  out of  5
rating by Alecia
"Best agents I’ve worked with! Prompt answers, follow through, so easy to work with! I’d recommend Monica and her team to anyone!"
We responded:
"You make us blush Alecia. Thank you so much for trusting us with your insurance. It is our honor to help you. "
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Timothy Swartz

September 5, 2024

1  out of  5
rating by Timothy Swartz
"Spammed my email for a review. For clarification, I'm not even one of their customers."
We responded:
"Hi Tim, We are so sorry to see the 1 star review. We would love to talk with you to see how we can improve. I am so sorry for the confusion. One of our staff left you a voicemail message to clear up any confusion. "
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Nick Sherk

September 5, 2024

5  out of  5
rating by Nick Sherk
"Aimee was a pleasure to work with! Very knowledgeable and friendly!"
We responded:
"Thank you so much Nick. It truly was our pleasure to help you. Best part of our job is to help save people on their insurance. "
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Brad

September 5, 2024

5  out of  5
rating by Brad
"Nice agent, I saved almost 1400 a year changing to them"
We responded:
"That is amazing Brad. Thank you for trusting us with your insurance. We love we could save you money on your policies. "
Profile photo of Ellie Quinones

Ellie Quinones

July 24, 2024

5  out of  5
rating by Ellie Quinones
"Monica Markley’s Columbia team is AMAZING!! I would recommend them to anyone for all of their insurance needs!"
We responded:
"Thank you Ellie for the kind review of our team! We appreciate your business and recommendation."
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Victor

May 3, 2024

5  out of  5
rating by Victor
"Thank you for the reminder. I’m still a mess, although it’s been a while since my spouse past. You’re a peach. (Aside: Just saw the msg. Is why I’m only now responding to the rating request."
We responded:
"Thank you for taking the time to share your experience and giving our office a 5 star review. "
Profile photo of Cynthia Barninger

Cynthia Barninger

September 27, 2023

5  out of  5
rating by Cynthia Barninger
"Great office takes the stress off of you when you need it most"
We responded:
"Thank you very much Cynthia for your kind words. "