State Farm® Insurance Agent Monica Markley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marlene Geltz
October 15, 2025
5
out of
5
rating by Marlene Geltz
"The best insurance company I have dealt with in my time."
We responded:
"You make us blush.... We adore when we get to see your smiling face come in the office. Thank you for being you and always making us smile. "
Thomas Watson SR
October 14, 2025
5
out of
5
rating by Thomas Watson SR
"I had one great experience at State Farm. They were so nice to me. They worked with me. They did everything possible to explain. Every little detail. State Farm in Columbia is one of the best places to go to for insurance doesn’t matter what kind of insurance they go beyond their ability to try to get you what you need And soon as you walk through the door, they greet you with smiles so far I have brought three people to State Farm and they all got insurance with them because they’re so nice. I recommend everybody go to State Farm because they’re not there just to take your money. They’re there to help you and they help you beyond what other people can Do. I had quotes to other people and all they wanna do is take your money take take take take take State Farm is like family they listen to you they understand and they try to get you the best deals and for that I will always go to them. I’m actually fixing up this old house cause I’m gonna go get homeowners insurance through them too, but the roof needs to be done because i do that I don’t want anything to go wrong that may stop me from getting insurance , but I’m pretty sure that they will help me for someone that really don’t even know you takes the time to go above and beyond I would definitely go to State Farm. They are so friendly and they are there to help. I hope y’all have a wonderful time if you go there thank you"
We responded:
"Wow, You sure know how to make an office feel special. Thank you so much for your trust and loyalty in our office. The best compliment is when you send your friends and family. We absolutely think of your friends and family like they are our friends and family. Thank you so much for trusting us with your insurance needs. "
Zach Donnan
October 13, 2025
1
out of
5
rating by Zach Donnan
"I use to absolutely ADORE this office when it was the previous owner. They treated me like family and I personally knew many of the employees that worked there, I was a state farm die hard for the last 12 years. That all changed when I purchased my first home. Statefarm was happy to offer me a home owners policy, but 3 months after the home purchase they had said that they could no longer offer me a home owners policy. The whole thing has been so frustrating that they are able to pull the rug out from under you like that. Overall though, I ended up getting better pricing from the new company I ended up going with anyway. So to all my columbia locals, this place isn't like it use to be, and make sure you are getting multiple quotes. I wouldn't had known i could get better pricing elsewhere if it hadn't been for this experience, so I guess thank you for that at least statefarm."
We responded:
"We are so sorry to see your review Zach. We are truly sorry to hear about your frustration with your homeowner’s policy. Your feedback is very important to us, and we never want our customers to feel disappointed. Please know that we shared your frustration and did everything possible to work with the underwriter to save your policy. Delivering difficult news is never easy, and it is certainly not our favorite part of our job. We hope that the information we provided for you helped you find suitable coverage. We understand how challenging and disappointing this situation must have been. We deeply value the relationship we have built with you over the years and remain committed to providing the best service possible. We appreciate your loyalty over the years and wish you all the best with your new coverage. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We certainly would love to win back your business and more importantly your confidence in State Farm. "
Robin Gamby
October 2, 2025
5
out of
5
rating by Robin Gamby
"We’ve had a great experience with State Farm and Monica Markley. Monica took the time to explain Medicare and supplement options. Also supports our local non-profit golf outings. Thank you Monica and your team!"
We responded:
"Thank you Robin you and your family do so much for the community. We love being a part of the community and are more than happy to support the community. Thank you so much for the kind review and for trusting us with your insurance. Customers like you make our hearts smile. "
Toni Tomak
September 26, 2025
5
out of
5
rating by Toni Tomak
"Very nice office. Such nice employees. I am very happy with my experience"
We responded:
"Toni you make our heart smile. Thank you so much for the kind 5 star review. We loved getting to spend time during our meeting and to get to know you and your hubby better. Thank you for trusting us. :) :) "
Kevin Haley
September 24, 2025
5
out of
5
rating by Kevin Haley
"Great people, great service!"
We responded:
"Thank you, Kevin, for your kind referral. Having great customers like you makes our jobs easy. "
Brock Stehr
September 23, 2025
5
out of
5
rating by Brock Stehr
"Madison was awesome. Answered all my questions made everything painless and saved me a bunch of money. Thank you again."
We responded:
"Thank you so much Brock. We could not agree with you more. Madison is great. We are so happy we could help save you money on your policy. Thank you for trusting us with your insurance needs. "
P Busby
September 10, 2025
5
out of
5
rating by P Busby
"Friendly knowledgeable service"
We responded:
"Thank you so much for your kind words. Customer like you mean the world to us. "
James Alan Lewis Jr
September 4, 2025
5
out of
5
rating by James Alan Lewis Jr
"I highly recommend State farm : Their very professional and helpful with any questions or problems that you may have . Special thanks to Michelle at the Wrightsville location for your help ."
We responded:
"Thank you so much James. We are so happy to hear we can make things easier on you. Thank you so much for trusting us with your insurance. Customers like you mean the world to us. "
Diane
July 28, 2025
5
out of
5
rating by Diane
"Very pleased.staff helpful and courteous as well as efficient"
We responded:
"Diane, your 5-star review and kind words made our day. Thank you so much for trusting our office and team to help you and your family. "
shelby tallarico
July 23, 2025
5
out of
5
rating by shelby tallarico
"Very helpful. always have a smile been with them along time"
We responded:
"Thank you Shelby, We love you are a longstanding member. Your dedication means the world to us. You are absolutely one of our favorite people to see coming through the door. "
Karen Honberger
July 16, 2025
5
out of
5
rating by Karen Honberger
"Monica and her team have gone out of there way to help us with all our car and home insurance we appreciate her"
We responded:
"Thank you Karen, Aimee, Sky, Madison, and Monica want to send you a personal thank you for the kind review. We are all sending you a big hug. It is honestly our pleasure to help you. "
Marsha Gallo
June 25, 2025
5
out of
5
rating by Marsha Gallo
"It was really nice that they called me and wish me a happy 70th birthday and went over my policy because I retired. Thanks so much"
We responded:
"Thank you, Marsha, for the excellent review. We are so happy we could be part of your special day and help to make you feel loved. Congrats on your retirement again. It is truly our pleasure to have you as a customer. Thank you for always making us smile when you call. "
Ethel Englerth
June 25, 2025
4
out of
5
rating by Ethel Englerth
"I been with state farm for years and they where good"
We responded:
"Thank you, Ethel. It is our honor that we get to call you a long-standing State Farm member. Thank you for trusting us with your insurance needs. "
Bud Gainer
June 19, 2025
5
out of
5
rating by Bud Gainer
"First time I ever had an agent call me and make an appointment just to go over my insurance and make sure I understand everything that I have. Very helpful. Then she had me in again to go over medicare. Didn't try pushing anything on me, but was very helpful in helping me understand how it works."
We responded:
"Mr. Gainer, Thank you so much for the positive review. We are happy to hear that you had such a positive experience. It is our goal to make your insurance and working with us easy. We are honored that you shared your time with Monica and the office. We look forward to seeing you again in the near future. Thank you for being one of our amazing customers. "
Jill McKonly
June 2, 2025
5
out of
5
rating by Jill McKonly
"Monica and her team are so helpful and always so friendly! I am glad we made the choice to switch to this company."
We responded:
"Thank you so much Jill. We love being able to help you and your family. It means the world to us to have customers like you that trust us with your insurance needs. Thank you for being part of the Monica Markley family. "
chris wolpert
June 2, 2025
5
out of
5
rating by chris wolpert
"The speed of service, and politeness of the agents is definitely worth the price."
We responded:
"Thank you so much Chris. That is music to our ears. Customers are so much more than customers to us. Thank you for trusting our agency. "
Nick Thome
May 28, 2025
5
out of
5
rating by Nick Thome
"Very nice and helpful. I fix and flip cars so I'm not the average policy. I know cars but insurance is Latin to me. They made everything very easy and understandable for me. Wasn't my cheapest option but don't regret my decision at all. More than happy to pay a little more to have a personal relationship with a company than one that I'm just a policy number. You have to have insurance but you get to choose your experience. Thank you guys so much."
We responded:
"Wow Nick!! You are making us blush. Thank you so much for your kind words. We try really hard to not be a 800 number and to give the personal touch. I love to hear we are able to deliver that personal touch for you. Thank you for trusting us with your insurance needs. "
kim dewitt
May 14, 2025
5
out of
5
rating by kim dewitt
"Great costumer service!! Thank"
We responded:
"Thank you Kim!! We are honored to have you guys as our clients. Thank you for trusting our office with your insurance needs. "
Roxann Pennachi
May 2, 2025
5
out of
5
rating by Roxann Pennachi
"Aimee was very informative and friendly"
We responded:
"Thank you so much for the kind review. Aimee really enjoyed working with both of you. We are so happy we could make the process easy and save you money on your policy. We look forward to working with you for many years. "
Marci Moore
May 2, 2025
5
out of
5
rating by Marci Moore
"Changing over insurance was a total breeze in the office, so helpful and incredibly informative. Everyone in this office are extraordinary! Highly recommend!!"
We responded:
"Aww Marci, you made our Friday. Thank you so much for the loving review. It truly means the world to us. We try hard to make insurance simple and easy for you. "
Mark Harris
April 22, 2025
5
out of
5
rating by Mark Harris
"This agency is always super helpful!"
We responded:
"Thank you so much Mark. We love getting to help you and your family. It is our honor. "
Ron Slater
March 31, 2025
5
out of
5
rating by Ron Slater
"Got all my questions answered and was able to get more insurance for the same costs."
We responded:
"Amazing thank you Ron. We love customers like you. We loved getting to know you better and helping to answer your questions. "
Heather Lane
January 23, 2025
5
out of
5
rating by Heather Lane
"Very knowledgeable and great to work with!"
We responded:
"Thank you so much Heather. Our team values making working with use memorable and easy. "
David Pickel
January 23, 2025
5
out of
5
rating by David Pickel
"Monica and her team were great. On a scale of 1 to 10 they are a 1,000. They made feel like family."
We responded:
"Aw, David you make us blush. Sending you a big hug as a thank you. "